Discovery Yorkville LE E-Bike - Hybrid

Shipping

Domestic U.S. Orders over $500.00 USD are eligible for free shipping, with the exception of orders including select products like FXRP fairing kits and oil change kits.

To return your product, please mail it to: 9027 Canoga Ave, Unit I, Canoga Park, CA 91304, United States.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Our policy lasts 30 days.

• Please allow 3 business days for fulfillment. Note that the shipping service you choose may not provide accurate shipping time estimations. Due to the current state of affairs, shipping delays may occur due to backorders.
• All returned orders are subject to a 10% restocking fee at our discretion.
• If 30 days have gone by since the ship date of your purchase, unfortunately, we cannot offer you a refund or exchange.
• "On Sale" and "Discounted" items are final sale.
• To be eligible for a return, your item must be unused and in the same condition that you received it (parts cannot be installed). It must also be in the original packaging.
• To initiate a return or exchange, please email: info@2lanelife.com
• Include your order number, name, and phone number with a description of the reason for the return or exchange. Also, please include any photos to help clarify any issues.
• Once your return has been received and inspected, you will receive an email to notify you of the approval or rejection of your refund. Shipping costs are non-refundable.
• If a return/exchange used PayPal as the original form of payment, there will be a 5% fee due to PayPal's processing fees.
• Custom Seat Orders and other select items, like FXRP Fairing Kits, are non-refundable items.
• SALE ITEMS are FINAL SALE.
• Refunds or exchanges are at the discretion of 2LaneLife.

Late or Missing Refunds (if applicable):

• Please allow 4-5 business days for the payment to be refunded to the original form.
• If you haven't received a refund yet, first check your bank account again.
• Then, contact your credit card company. It usually takes 4-5 business days to post.
• If you still have not received your refund, please email info@2lanelife.com.

Please Note:

• Return labels are not included or covered by 2LaneLife unless a product is defective or the wrong product was sent. 2LaneLife only replaces items with defects or manufacturing issues.
• When shipping an item, we suggest using a trackable shipping service. We are not responsible for lost returns and will not issue a refund in such cases.